Our Workplace Facilitators


ACEOC has highly qualified Facilitators located across Australia in Queensland, Victoria and Western Australia. We continue to strive on growing our team so we can expand our reach and accessibility to our Workplace Training programs.


  • Amy Stephenson - Brisbane
  • Andrea Kenny - Brisbane
  • Davina Donovan - Brisbane
  • Heather Ellis - Brisbane
  • Jacque Lachmund - Brisbane
  • Karen Marsh - Sunshine Coast
  • Kat Baulch - Brisbane
  • Paul Montgomery - Brisbane
  • Paula Johnston - Gold Coast


  • David Lees - Melbourne
  • Luana Gomes - Melbourne

Western Australia

  • Caroline Waddington - Perth
  • Elizabeth Lang - Perth
  • Louise Aston - Perth
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Meet Our Facilitators

Amy Stephenson

Amy has worked in the DFV field at service coordination and managerial levels. Amy is one of our highly qualified workplace trainers. She is also one of the directors of Unique Outcomes a workplace change and leadership organisation. She has worked across a number of different fields such as; Uniting Care domestic violence, homelessness, early childhood learning and inclusion support services. She has a strong grasp of current research and legislation.

As well as her practice experience, Amy has worked in ministerial advisory councils for the Queensland Government and previously was chair for the combined Women’s Refuge Group (CWRG). The work of the Ministerial Advisory Council focused on the review and implementation of the newly developed Whole of Government strategy for addressing DFV. Her role included a number of community consultation processes to effectively represent the Greater Brisbane region in this opportunity, as well as

collectively providing strategic advice to the Minister for the Department of Communities, QLD.

Amy has proven superior written communication skills and has produced numerous publications and conference papers.

“The session was great, Amy is a great, sensitive presenter”

Andrea Kenny

Andrea is highly motivated workplace consultant and trainer who specialises in: change management, continuous improvement, team building, organisational strategy and alternative dispute resolution. She has extensive experience working with Government, NGOs and business sectors. When she facilitates a session, she strives to make the theory and frameworks applicable to the client’s workplace. Another one of her goals is to transfer knowledge into accessible tools, resources and key learnings for the participant. Andrea is a former Constable with the Queensland police, highly personable and a highly engaging trainer.

“I would recommend this trainer and training to anyone. Her passion shone through in the course and this is the one thing that I believe captivated the trainees. With the knowledge with QPS she gave accurate information and was to the point”

Caroline Waddington

Caroline is a motivated and passionate facilitator with a strong sense of social justice. Caroline has a background in Family Violence, Justice, Case Work and Child Protection.

Caroline believes in the capacity for people to change, learn, adopt and grow. Caroline has facilitated behavioural change programs within her community and has been able to create and see this positive change with the families she has worked with.

Caroline demonstrates an extensive skillset in developing and facilitating training packages to a wide range of audiences on a diverse range of topics.

David Lees

David is another one of our workplace trainers with over 30 years’ experience as a social worker within community organisations, government agencies and private practice. During this time, he has been involved in numerous pioneering community development, organisational change, practice development, research and capacity building projects.

He has held a variety of roles including direct practice worker, supervisor, manager, team leader, project manager, practice leader, teacher and educator, facilitator, counsellor, coach, researcher and organisational consultant.

David has taught undergraduate programs at Griffith University (technology), Queensland University of Technology (human services) and the Australian College of Applied Psychology (counselling). He has presented over 20 conference paper/workshops and written numerous reports and training packages. David is particularly interested in improving practice quality through engaging with workers, teams and organisations in rigorous and meaningful reflection and direction. Has garnered a high-level of customer satisfaction throughout his career in his multifarious roles. Clearly fitting the required criteria making him an excellent choice as an ACEOC facilitator.

“Presenter was excellent. Very knowledgeable and approachable. Kept the content interesting and interactive”

Davina Donovan

Davina has extensive experience working with individuals, systems and communities effected by a range of social challenges including DFV and suicide. She has direct practice experience providing therapeutic interventions and case management to those involved in DFV including men, women, families and children.

She has a passion for providing education and training to groups to increase awareness and empower individuals and groups to make systemic changes. For Davina, group facilitation and education and training to be the most powerful catalyst for change. Her work with The Psych Professionals, dhamma and co, and headspace School Support, and she was able to support these workplaces to make dramatic, long term, systemic and attitudinal changes.

“Davina provided an excellent session which was very informative, professional and insightful”

Elizabeth Lang

Elizabeth Lang has over a decade of experience in a range of roles in the human services sector. She has worked in the areas of DFV, trauma rehabilitation and human rights advocacy. 

As an experienced and accredited trainer, she delivers a range of specialist training workshops covering topics such as DFV in cross-cultural contexts, cultural diversity in the workplace and understanding refugee experiences. 

Elizabeth is also a passionate human rights advocate who enjoys facilitating learning environments that allow participants to question, challenge and reflect, as a means for raising consciousness and aiding transformational change.

Heather Ellis

Heather is another of our facilitators for ACEOC. Heather’s expertise lies in the fields of, DFV, sexual assault and child protection. In her role,

she has delivered training sessions to private and public-sector organisations, supported the development of our workplace trainers and assisted in the redevelopment of a number of our products.

Heather brings a passion for community and creativity to developing fun and empowering learning programs. She has excellent skills and experience in workshop design, facilitation and improvement. As a community development worker and gender equality specialist who uses creative and participatory methods to engage communities in social change work.

She has extensive experience in planning and implementing human rights based approaches to leadership development, ending violence against women and children. Her skills include organisational capacity building, strategic planning program design, training, group facilitation and communications. Heather brings with her extensive subject matter knowledge and will assist in the development and delivery where required.

“Excellent and very passionate delivery of workshop. Outstanding subject knowledge”

Karen Marsh

Karen has a background in psychology and social science counselling/mediation. Over the last 17 years Karen has worked in direct practice, with children and families in the area of DFV/ sexual assault, and men’s change behaviour programs.

Karen possesses a wealth of experience in her roles as Coordinator, Team Leader and Senior Practitioner, Karen has facilitated effective operations of the domestic violence court support practice across five regional courts; she has also provided education to key community stakeholders and schools within the region, to facilitate and share specialist knowledge and promote a coordinated community response to DFV.

As a Facilitator, Karen has excellent skills in workshop facilitation, engagement and is able to draw upon her extensive knowledge within the field of DFV.

“Karen delivered an extremely informative session”

Kat Baulch

Kat is first and foremost a Social Worker (BA) who has built on her approach with a paediatric, trauma-informed lens; has diversified her skillset through a Master’s degree in Management; and is an outstanding trainer in her own right. Kat has accepted the new ACEOC Training and Development Co-ordinator position.

Her work at ACEOC, is largely about ensuring quality management principles are embedded in ACEOC’s collaborative alliance with their external facilitator team. Two-way communication ensures that we are listening to our trainer’s expertise and adherence to ACEOC’s quality standards (program fidelity). Kat draws from her experience at the Emergency Department at The Royal Children’s Hospital (Victoria) where she assisted in developing the DFV workplace training for all Victorian staff in health care settings to respond to front-facing clients. A team-player, Kat’s workgroup implemented robust evaluation methods and tools to measure the impact of their work. These skills are invaluable to any training program and Kat is an essential addition to our Programs team.

Kat’s facilitation-style has been described by participant’s as highly responsive and engaging. In addition to this, Kat ensures that her delivery is tailored and attuned to the client group. She thrives on robust and challenging discussions and is passionate about making a difference in the sector.

“Kat was an amazing facilitator. Engaging, sensitive to the topic, and powerful through the use of examples. Tough topic and she did an amazing job. Content was spot on and although confronting at times, very useful.”

Louise Aston

Louise has a background in Counselling, Science (Behaviour Science), Mental Health First Aid and Youth Work and is an experienced facilitator based in Western Australia. Since 2012, Louise has worked as a lecturer and facilitator in the private, vocational education and higher education sections.

Whilst utilising her background in counselling and behavioural science, Louise is perceptive of the needs of others and able to have supportive conversations around challenging topics. Louise utilises modern pedagogy theory and practice throughout her sessions to encourage others to become active and engaged in the training content.

In addition, Louise is highly proficient in delivering content to diverse populations, including those with English as a second language.

Luana Gomes

Luana is a skilled and passionate trainer who has worked with many clients affected by DFV. Luana delivers training for Unique Outcomes a workplace change and leadership organisation and teaches at the Victoria University TAFE division in the areas of Community Services, Youth Work & Alcohol and Other Drugs. Luana has worked across a number of different fields such as; DFV, homelessness, youth at risk and disadvantaged persons support services.

Luana possesses extensive experience in developing and facilitating training packages to a wide range of audiences on a diverse number of topics.

“Great Presenter for such a heavy and complex issue”

Paul Montgomery

Paul is one of our workplace trainers with a background of nearly 3 decades in human and community services. In his social work career, he has provided management and practice leadership in numerous programs including innovative pilots of new service models in DFV, family counselling and community education.

As a narrative practitioner, Paul has a strong interest in developing and sharing “insider knowledge” and stories of the creative ways people find to address the complexities of their lives. As a trainer and facilitator he brings this interest in identifying stories of new possibilities for positive team cultures.

“Paul's facilitation of this session was great. Paul made discussing a difficult topic easy. Paul stretched my thinking on DFV and I felt my time attending the session was well spent”

Paula Johnston

Paula is an experienced Leadership Development Consultant supporting achievement of corporate and personal objectives through leading edge, innovative and motivational blended learning, coaching and facilitation.

Paula possesses outstanding design, facilitation, organisational and managerial skills based on over 20 experience in and with complex and diverse corporate international organisations. She has demonstrated ability to coach, develop and influence to senior management level and drive change and culture and service delivery through analysis, design and delivery of outstanding leadership program's and support mechanisms. She has worked in the UK, Europe, Australia and New Zealand.

“The presenter was amazing. I don't know the others but if Paula is available, get her! Her presentation style was engaging, supportive and very caring (she was very diplomatic at managing jokes and sensitivities). Her personal experience was also very beneficial and also made the training more comfortable. I also felt her answers to questions were that much more on point given her experiences”